Consumers International Members warn of unofficial websites selling Euro 2016 tickets
Consumers International members, Which?, Test-Achats and Proteste have warned consumers of unofficial websites selling Euro 2016 football tickets.
A Which? investigation has revealed a significant number of unauthorised websites are selling fake and second-hand Euro 2016 tickets, in some cases costing thousands of pounds.
These unlicensed websites pose a real risk of consumers ending up with inferior seats, being turned away at the stadium or not receiving any tickets at all. Which? predict this situation is only set to get worse as the summer of sports heats up.
The websites highlighted fail to communicate the seat location of the ticket, original face value and the restrictions on the ticket as well as charging unacceptable sums, particularly for popular events.
Alex Neill, Which? Director of Policy and Campaigns, said:
“If you haven't bought your ticket directly from an official source there is no guarantee that you'll be able to get into the game and you could be left thousands of pounds out of pocket.
“More must be done both in the UK and across borders to stop these sites breaking the rules and scamming members of the public.”
As part of the investigation, Which? contacted several sites (www.gettickets.com, www.atstickets.com and www.europeanchampionshipstickets.com) to give them a chance to response to its allegations. It received no reply.
Our view
“The international problem of rip-off ticket sites needs an international response. It’s good to see consumer rights organisations working across borders on this issue. Together we can ensure that consumers are aware of the dangers and stop these unofficial sites taking advantage of consumers.”
Phillipa Hunt, Consumers International, Campaigns and Communications Director
